Pennsylvania‘s Governor Josh Shapiro is all in for legalizing adult-use cannabis in the state. In the Governor’s 2025-26 budget address, he noted that being surrounded by legal states, Pennsylvania is losing much-desired tax revenues. He ended his speech on cannabis by saying, ‘Let’s get it done.’ Gov. Shapiro said, Let’s …

As the retail landscape becomes increasingly competitive, ensuring that pricing feels fair and transparent has never been more vital. In an age when shoppers are armed with more information and higher expectations, understanding how pricing is perceived isn’t just helpful – it’s critical. HappyOrNot’s October 2024 report, Retail’s Biggest CX …

When building a house, you start with a blueprint. Similarly, creating a meaningful customer experience begins with a map — a tool to visualize the entire journey, from initial awareness to post-purchase interactions.¶ Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during …