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Businesses Pay More for Digital Customers in 2025, But See 6.1% Drop in Conversions as User Frustration Persists 

Contentsquare’s 2025 Digital Experience Benchmarks Report highlights urgent need to optimize experiences as digital landscape transforms, AI dominates, and consumers demand excellence   New York, NY— 8:00 AM EST – January 28, 2025 — As companies navigate a highly competitive landscape defined by rising customer expectations and the rapid evolution of AI-powered …