Marks & Spencer plans to install self-checkout POS stations in the changing rooms in its 180 clothing stores, according to the Telegraph and other news outlets. The UK retailer already has deployed the changing room checkouts in 28 refurbished stores, including its Fosse Park flagship in Leicester, and plans to …

With a shorter-than-usual holiday shopping season ahead, competition for share of wallet will be exceptionally fierce. In addition to the compressed retail rush, Salesforce reports that 43% of consumers are carrying more debt than last year, making the fight for attention even more intense. As holiday bargain hunters flock to …

In today’s digital-first world, personalization transcends preference—it’s a fundamental expectation. Customers in banking, financial services, and insurance are no longer satisfied with one-size-fits-all solutions; they demand digital experiences tailored to their unique needs. Our recent survey of 600 U.S.-based digital leaders across marketing, product development, user experience (UX), and customer …

Seven & i Holdings, parent company of 7-Eleven, plans to open 500 new “food-forward” convenience stores between 2025 and 2027. The “New Standard” stores will be larger than traditional 7-Eleven stores and will include expanded fuel offerings as well as digital innovations to support more frictionless shopper journeys. The c-store …