Robots and automated technology are becoming a typical feature in the retail industry, with robots streamlining operations, reducing costs and improving customer experiences. From stocking shelves to guiding shoppers, robots are proving their value across various tasks. However, their effectiveness hinges on more than just advanced technology. With Amazon pulling …

Admit it, you’ve snuck a candy bar and a decorative doo-dad into your very serious shopping cart at some point — and like these TikTokers you’ve needed a place to hide the contraband. That was the inspiration for Haleon’s holiday season NYC pop-up in the East Village, which distributed an …

Consumers will now be able to use Samsung’s 2025 Bespoke refrigerator models equipped with digital screens to replenish the items inside their fridge, thanks to a new partnership with Instacart and Samsung’s proprietary food recognition technology, AI Vision Inside. “We’ve all dreamt of a refrigerator that could replenish itself, and …

Cultivating Loyalty through Unified Brand Experiences This Wise Marketer Strategy Brief (WMSB) was created in cooperation with Phaedon and is titled “Cultivating Loyalty through Unified Brand Experiences.” This eBook examines a concept that is core to the future of loyalty strategy development – how brands can foster loyalty through integrated …