Speaking to lawmakers during his State of the Commonwealth address, the Governor said, “Everyone knows where I stand on establishing a retail marijuana market.” The post Virginia: GOP Governor Reiterates Opposition To Regulating Retail Marijuana […]

As digital experiences have evolved over the past few years, personalization and emotional connection have become central to customer engagement strategy for companies. According to Forrester’s U.S. Customer Experience Index (CX Index) rankings, only 3% of companies are currently customer-obsessed and put their customers’ needs front and center. Which is …