- How Authentic Reviews, Transparency can Help Alleviate the Headache of Returns
There’s a famous quote, usually attributed to Benjamin Franklin, to the effect that there is nothing certain in life but death and taxes. Retailers might want to grimly add “and product returns” to that list of life’s inevitabilities. The numbers back up this somewhat cynical assertion: the National Retail Federation …
- Embracing MoCRA for a Safer, Transparent Cosmetics Industry
The Modernization of Cosmetics Regulation Act (MoCRA) introduces significant regulatory changes for the cosmetics industry, aimed at enhancing consumer safety and product transparency. This article explores the essential MoCRA requirements, from new facility registration and labeling rules to adverse event reporting and Good Manufacturing Practices (GMP). By understanding and implementing …
- Rise of No Code and Low Code Martech Solutions
How can low-code and no-code martech platforms be a powerful toolset for marketing teams? In recent years, software development has undergone significant transformation. More and more software developers are taking into account the different levels of user knowledge. To make their programs more widely accessible to users, more low-code …
- Wegmans Partners with Uber Eats to Roll Out On-Demand Delivery
Regional grocery chain Wegmans has partnered with Uber Eats to offer on-demand delivery from stores in Massachusetts, Maryland, Virginia, North Carolina, New Jersey and Washington, D.C. this month, with plans to add locations in New York, Pennsylvania and Delaware in February. Wegmans already works with DoorDash and recently expanded that …
- Why Chatbots Haven’t (and Won’t) Live up to the Hype
In the early 2010s, technology forecasters and business analysts painted a compelling picture of the future of customer service: chatbots would dramatically cut labor costs and transform how consumers interacted with brands. Fast forward to today, and the reality has yet to live up to the hype. While chatbots have …