In the early 2010s, technology forecasters and business analysts painted a compelling picture of the future of customer service: chatbots would dramatically cut labor costs and transform how consumers interacted with brands. Fast forward to today, and the reality has yet to live up to the hype. While chatbots have …
Category: Workforce
MarTech Interview with Laura Quigley, SVP of APAC @ IAS
Tweet!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?’http’:’https’;if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+’://platform.twitter.com/widgets.js’;fjs.parentNode.insertBefore(js,fjs);}}(document, ‘script’, ‘twitter-wjs’); Laura Quigley, SVP of APAC at IAS shares a few thoughts on how digital advertising will evolve in 2025 in this martech interview: __________ Hi Laura, take us through your journey at IAS and highlights from your years in marketing/advertising? I got my …
Home Depot Adds Uber Eats and DoorDash Delivery Options from 2,000+ Stores
The Home Depot has partnered with both Uber Eats and DoorDash to offer on-demand or scheduled delivery of home improvement and gardening products from its 2,000+ stores across the country. The retailer had added nationwide delivery via Instacart in May 2024. “Our stores are core to The Home Depot’s business, …
Fanatics to Debut Community-Friendly Flagship on London’s Regent Street
Fanatics Collectibles will launch its first-ever flagship store in London this spring in an 8,647-square-foot space designed for interactive community-building events such as monthly trade nights, kids’ rip events, athlete appearances and partner activations in addition to retail space. The new store’s retail focus will be sports and entertainment trading …