Category: Workforce
-

Private Labels Evolve into Destination Brands, Primed for Growth Amid Tariffs
As private labels and store brands have evolved over the last decade, the stigma of the “cheap, alternative, knockoff” brand has worn away. Retailers have built bona fide brands, touching all categories of the store. But what is interesting of late is that private brands have seemingly climbed another rung …
-

Listen Now: The Trust Deficit — Brand Transparency & the New Rules of Retail
It used to be that if you had established a strong brand name, you could count on consumers’ trust. But years of inflated marketing claims and bad experiences have eroded trust in brands, leading to a trust deficit — and it’s growing. “We are living through a very interesting transformation …
-

Tech Limitations And Lagging Loyalty Programs
Why loyalty programs are not reaching their full potential What kind of business comes to mind when considering a loyalty program? Maybe it’s a coffee shop that will offer you a free cup after 10 purchases tracked by stamps on a card, maybe it’s a supermarket where you’re accumulating points …